FAQ

How long does it take for my order to ship? Once we receive your cleared payment, we will ship your order within 1 to 2 business days.

What delivery methods are available? All shipping information is listed here.

How will I know when my order has shipped? You will receive an email notification including a tracking informations.

Can I cancel my order? Yes, if ithe order wasn´t processed.

What is your return policy?  The product must be returned in unused condition within 14 days of receiving the orderIn case of return orders, the buyer will be charged for any associated shipping and other costs. Please contact us for more details at info@lensessclera.com.

What payment methods are available? Both PayPal and credit/debit cards are accepted.

Can children wear contact lenses? Yes, but generally, children must be old enough and sensible enough to handle contact lenses and care for them properly with minimal supervision.

Are the lenses safe? Yes, all products in our offer are legal for sale in the EU, and are CE and ISO certified.

My address is an APO, FPO or PO Box, is delivery possible? Delivery to these location are available only with standard mail,